Customer Service Support
Delivering Customer Happiness
Our mission is to support business owners in building stronger, more efficient teams by providing access to a diverse pool of skilled talent and professionals. We believe in the transformative power of the right talent and are committed to ensuring that every match we make contributes to the growth and success of both our clients and our talent pool.
Your VA will handle customer inquiries through email, phone, or chat, providing timely and accurate responses.
Your VA will manage order entries, updates, and track deliveries to ensure a smooth purchasing experience.
Your VA will assist customers with returns and refunds, ensuring a hassle-free and efficient process.
Your VA will update and manage customer accounts, ensuring data accuracy and security.
Your VA will gather and organize customer feedback to help improve your products and services.
Your VA will perform follow-up communications to ensure customer satisfaction and nurture ongoing relationships.
Your VA will address customer complaints and issues, working to resolve problems in a prompt and satisfactory manner.
Your VA will identify opportunities to recommend additional products or services to enhance the customer experience.
Your VA will update and maintain customer support documentation and FAQs to ensure consistent and helpful self-service options.
PRICING PLANS
Affordable Plans, Premium Results
Our plans are straightforward – no hidden fees, no setup costs, and all-inclusive of taxes and fees.
80 hours per month
Includes:
- 20hrs/week
- Background Checks
- Candidate Interview
- Onboarding & Orientation
- Dedicated Support
- Dedicated CSM
- Payroll, Recruitment & other HR Management
- Continuous Training
160 hours per month
Includes:
- 40hrs/week
- Background Checks
- Candidate Interview
- Onboarding & Orientation
- Dedicated Support
- Dedicated CSM
- Payroll, Recruitment & other HR Management
- Continuous Training
160 hours per month
Includes:
How Can Virtual Assistants Enhance 24/7 Customer Support?
Virtual assistants can work across time zones, ensuring your business offers 24/7 customer support. Whether handling inquiries, troubleshooting issues, or managing live chats, they ensure that your customers always receive assistance, no matter the time of day or night, improving customer satisfaction and loyalty.
